Rundle Carroll Nannette - The Communication Problem Solver. Simple Tools And Techniques For Busy Managers, Leader. ...

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//-->Advance praise forThe Communication Problem Solver:‘‘You must read this book to conquer communication concerns once andfor all. Nannette Carroll’sThe Communication Problem Solveris content-rich with how-tos and step-by-step processes that you can apply imme-diately. It is bursting with stories of real managers wrestling with actualsituations.’’—Dr. Tony Alessandra, author,Communicating at WorkandThe NEW Art of Managing People‘‘Examine any career setback and it’s likely to stem from problems ininterpersonal communication. It may be unclear expectations, a lack oflistening, not empathizing, or any number of other preventable prob-lems. This book will show you, easily and practically, just how to changeproblems into successes and how to avoid future communication prob-lems. Nannette Carroll has done a ﬁne job of building your tool kit. Keepit handy every day.’’—Jim Cathcart, founder, www.Motivation.tv, and author,Relationship Intelligence‘‘An employee misses a deadline—again. Two coworkers aren’t gettingalong. A meeting deteriorates into blaming and shaming. Would you liketo know how to handle these all-too-common workplace challenges?Buy this book. It’s packed with speciﬁc suggestions on how to turn con-ﬂict into cooperation and reasons into results. Read it and reap.’’—Sam Horn, author,POP!, Tongue Fu!,andWhat’s Holding You Back?This page intentionally left blankTHECOMMUNICATIONPROBLEMSOLVERSimple Tools and Techniquesfor Busy ManagersNannette Rundle CarrollAmerican Management AssociationNew York • Atlanta • Brussels • Chicago • Mexico City • San FranciscoShanghai • Tokyo • Toronto • Washington, D.C.Special discounts on bulk quantities of AMACOM books areavailable to corporations, professional associations, and otherorganizations. For details, contact Special Sales Department,AMACOM, a division of American Management Association,1601 Broadway, New York, NY 10019.Tel: 800-250-5308. Fax: 518-891-2372.E-mail: specialsls@amanet.orgWebsite: www.amacombooks.org/go/specialsalesTo view all AMACOM titles go to: www.amacombooks.orgThis publication is designed to provide accurate and authoritativeinformation in regard to the subject matter covered. It is sold withthe understanding that the publisher is not engaged in renderinglegal, accounting, or other professional service. If legal advice orother expert assistance is required, the services of a competentprofessional person should be sought.Library of Congress Cataloging-in-Publication Data has beenapplied for and is on record with the Library of Congress.2010 Nannette Rundle CarrollAll rights reserved.Printed in the United States of America.This publication may not be reproduced, stored in a retrieval system,or transmitted in whole or in part, in any form or by any means,electronic, mechanical, photocopying, recording, or otherwise,without the prior written permission of AMACOM, a division ofAmerican Management Association, 1601 Broadway, New York, NY10019.Printing number10 9 8 7 6 5 4 3 2 1 [ Pobierz całość w formacie PDF ]

Rundle Carroll Nannette - The Communication Problem Solver. Simple Tools And Techniques For Busy Managers, Leader. ...

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